If your HP 8210 printer displays the error message, “A problem has occurred with one of the printer’s critical system files. A printer update will be installed to fix the problem,” don’t worry. You can fix it yourself with a USB stick and a few simple steps.
Follow this easy guide to update your printer’s firmware and get it running again.
What You’ll Need:
- A USB stick formatted to FAT32
- Access to a computer with internet
- 7-Zip (free file archiver): [Get 7-Zip here](https://www.7-zip.org)
- Rufus (tool to format USB drives): [Download Rufus here](https://rufus.ie/en/)
Step-by-Step Instructions:
1. Download the Firmware:
- Go to the official HP website and find the firmware update for the HP 8210 printer (or similar model in this series).
- Download the firmware file to your computer.
2. Extract the Firmware Files:
- The downloaded file will be in
.exe
format. - Use 7-Zip to extract the contents of the
.exe
file. Right-click the file, select “Extract,” and save the files to a folder on your computer.
3. Prepare Your USB Stick:
- Insert your USB stick into your computer.
- Format it to FAT32 using Rufus:
-
- Open Rufus.
- Select the USB drive and set the file system to FAT32.
- Click “Start” to format the drive (this will erase all data on the stick).
4. Copy Files to the USB Stick:
- Once the USB stick is formatted, copy the extracted firmware files to the root directory of the USB stick (not inside any folder).
- Safely eject the USB stick from your computer.
5. Update the Printer:
- Turn off your HP 8210 printer.
- Insert the prepared USB stick into the USB port on the front of the printer.
- Turn the printer back on.
- The USB stick’s red light should blink, and the printer will automatically detect the files and begin the firmware update process.
6. Follow the On-Screen Steps:
- Once the update completes, the printer may prompt you to set the date and time. Simply follow the instructions on the display.
7. Test Your Printer:
- Print a test page to make sure everything is functioning as expected.
Helpful Tips:
- If your printer model is slightly different (like the HP 8218), these steps should still work, as the series shares similar firmware.
- If you’re unsure about any step, check out the helpful YouTube tutorial titled “How to fix ‘Update Required’ crash on HP OfficeJet Pro 8218.â€
And that’s it! Your printer should now be fully functional.
If you found this guide helpful, share it with someone who might need it!